GDPR and Privacy Policy

We believe this policy is compliant with GDPR

This policy covers all users who register to use the surplustrading.biz website. It is not necessary to register in order to gain access to the searching facilities of the site, but we may restrict access to certain areas as referred to in Principle 2 below. Access to surplustrading.biz is free of charge to all users. 

The surplustrading.biz website is operated by Steve Catlin trading as SurplusTrading.Biz. We are committed to protecting your privacy when you are using our online services. To protect your privacy, we apply five principles which you can read about below.

Principle 1 - Notice

During our registration process, we ask for personal information which both identifies you and enables us to communicate with you. 

We will use the information you provide only for the following purposes:

• To send updates regarding the status of your orders
• To improve the content, design and layout of the surplustrading.biz website and to facilitate knowledge management
• To understand the interests and buying behaviour of our registered users
• We DO NOT share your information with any other third parties
• The only time we pass on your name and address details is to faciliitate shipping of your purchases via Royal Mail
• We do not send out marketing e-mails or any other promotional materials.

This privacy policy only covers the surplustrading.biz website at http://www.surplustrading.biz . Other links within this site to other websites are not covered by this policy. We may continue to use your personal information for a period after you cease being a registered user but for no longer than 12 months from your last purchase..

Principle 2 - Consent and Choice

If you choose not to register or not provide personal information, you may still visit the surplustrading.biz website but you will not be able to access the restricted areas available to registered users. By completing the registration process, you are confirming that you accept the terms of our Privacy Policy as described and consent to our using your information accordingly.

Principle 3 - Access

We have provided an administration service (your account) where you can review your personal information at any time to ensure it is correct and current. You will be able to update, correct, change or delete inaccurate details. We do not send out mailers or newsletters. You have the right to ask for a copy of your personal information..

Principle 4 - Security

We have taken appropriate measures to ensure that your personal information is not unlawfully processed. surplustrading.biz uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. surplustrading.biz treats data as an asset that must be protected against loss and unauthorized access. However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure. We employ many different security techniques to protect such data from unauthorised access by users inside and outside the company.

Principle 4.1 - Cookies

Our website creates multiple cookies on your machine which contain session and state information. The information within these cookies does not include any personal or financial information. Our website requires cookies to be enabled in the web browser and in any third party security programs to allow tasks such as registering, logging in, buying items or accessing accounts. Please be aware that should cookies be disabled or blocked by third party software, many of our website's features will be impaired or unavailable.

Third party Internet sites that you can link to from our website are not covered by our privacy policy, so we urge you to be careful when you enter any personal information online. surplustrading.eu accepts no responsibility or liability for these sites. Other companies which advertise or offer their products or services on our website may also allocate cookies to your PC. The types of cookies they use and how they use the information generated by them will be governed by their own privacy policies and not ours.

Principle 5 - Minors

The surplustrading.biz website is not intended for children and we ask that no-one under the age of 16 submits personal information to us or uses the site without supervision of a parent or guardian.

Principle 6 - Deletion of your Personal Data

We will retain your surplustrading.biz account information containing your personal information for a period of 12 months from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with surplustrading.biz via our Customer Services team or our online tools). Please note however, that at any point in time you may request us to delete all of your personal information.

Questions

If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please write to:

If you have any questions for surplustrading.biz relating to privacy, please send them to the above address.

Changes to this policy

If we decide to change this privacy policy, we would post such changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. 

Last Updated 29 January 2019